Privacy Policy 

Effective Date: 01/04/2025

At VelozWeb, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our services.

1. What Information We Collect

We may collect the following types of information:

  • Your name and email address

  • Billing and payment details

  • IP address and browser type (automatically)

  • Any information you submit through support tickets or contact forms

2. How We Use Your Information

We use the information to:

  • Provide and manage your hosting account

  • Process payments

  • Send important service updates or announcements

  • Respond to your inquiries and support requests

  • Improve our website and services

3. Sharing Your Information

We do not sell, rent, or share your personal data with third parties, except:

  • Payment processors to complete your transactions

  • Legal authorities if required by law

4. Security

We take reasonable steps to secure your data, including secure servers and encryption. However, no online platform can guarantee 100% security.

5. Cookies

Our website may use basic cookies to improve user experience and track performance (like visitor count). You can disable cookies from your browser settings if you prefer.

6. Your Rights

You can request:

  • To see what data we hold about you

  • To update or delete your information

  • To withdraw consent for marketing communication

To do so, email us at privacy@velozweb.com

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