Terms of service

Effective Date: 01/04/2025

By using our website and services, you agree to the following Terms & Conditions. Please read them carefully.

1. Introduction

VelozWeb provides web hosting services including Shared Hosting, VPS, and WordPress Hosting. These terms govern your use of our website and services.

2. Account Registration

To use our services, you must:

• Provide accurate and complete information

• Be at least 18 years old

• Keep your login details secure

3. Service Usage

You agree not to:

• Use our services for illegal or harmful activities

• Upload malicious software or engage in spamming

• Abuse server resources or harm our systems

4. Billing & Payments

• All payments must be made on time through the payment methods we support.

• Failure to pay may result in suspension or termination of your services.

5. Cancellation & Refunds

• You may cancel your service at any time through your account.

• Refunds are subject to our refund policy (At VelozWeb, we offer a 7-day refund policy on first-time purchases of Shared Hosting, VPS Hosting, and WordPress Hosting plans. Refunds do not apply to domain registrations, add-ons, or licenses. To request a refund, contact us at billing@velozweb.com with your invoice number. Refunds are issued to the original payment method and may take up to 10 business days to process.).

6. Limitation of Liability

VelozWeb is not responsible for:

• Any loss of data due to user error or cyber attack

• Downtime caused by third-party services or maintenance

• Loss of business due to service interruption

7. Changes to These Terms

We may update these Terms from time to time. Continued use of our services means you accept the updated terms.